HÄYRINEN, K. Are customers involved in the development of electronic services?. Finnish Journal of eHealth and eWelfare, [S. l.], v. 13, n. 2, p. 94–95, 2021. DOI: 10.23996/fjhw.109362. Disponível em: https://journal.fi/finjehew/article/view/109362. Acesso em: 28 mar. 2024.