Jylhä, Virpi, David W. Bates, and Kaija Saranto. “Critical Factors in the Information Management Process: The Analysis of Hospital-Based Patient Safety Incident Reports”. Finnish Journal of eHealth and eWelfare 8, no. 4 (December 10, 2016): 164–176. Accessed July 21, 2024. https://journal.fi/finjehew/article/view/60195.