Characteristics of facility service industry and effects on buyer-supplier relationships

Authors

  • Anssi Salonen

Keywords:

facility services, business relationships, characteristics, risk

Abstract

The aim of this article is to delineate the characteristics of facility services at three levels; and to analyse the uncertainty consequent to the characteristics and the different dimensions of related uncertainty. The most significant characteristics seem to be its simplicity and support service nature. This article identifies the suitable control mechanisms and presents a conceptual model for managing facility service relationships and related risks.

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Published

2014-04-22

How to Cite

Salonen, A. (2014). Characteristics of facility service industry and effects on buyer-supplier relationships. Nordic Journal of Surveying and Real Estate Research, 2. Retrieved from https://journal.fi/njs/article/view/41486

Issue

Section

Articles
Received 2014-04-22
Accepted 2014-04-22
Published 2014-04-22