Characteristics of facility service industry and effects on buyer-supplier relationships
Keywords:
facility services, business relationships, characteristics, riskAbstract
The aim of this article is to delineate the characteristics of facility services at three levels; and to analyse the uncertainty consequent to the characteristics and the different dimensions of related uncertainty. The most significant characteristics seem to be its simplicity and support service nature. This article identifies the suitable control mechanisms and presents a conceptual model for managing facility service relationships and related risks.Downloads
Published
2004-02-20
How to Cite
Salonen, A. (2004). Characteristics of facility service industry and effects on buyer-supplier relationships. Nordic Journal of Surveying and Real Estate Research, 2. Retrieved from https://journal.fi/njs/article/view/41486
Issue
Section
Articles
License
NJSR is an Open Access journal which means that all content is freely available without charge to the user or their institution. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles, or use them for any other lawful purpose, without asking prior permission from the publisher or the author. This is in accordance with the BOAI definition of Open Access.
Copyright of published articles remains with the author(s).
Received 2014-04-22
Accepted 2014-04-22
Published 2004-02-20
Accepted 2014-04-22
Published 2004-02-20
