Sivistyksen ja soten yhteistyö kunnissa
askeleita kohti syvempää palveluintegraatiota
Avainsanat:
palveluintegraatio, eriytyminen, monialainen yhteistyö, sivistystoimi, sosiaali- ja terveystoimi, lapsi- ja perhepalvelutAbstrakti
Service integration has become essential way of
the production of customer friendly and cost-effective municipal services. Recently, there has
been also endeavors to extend service integration from social and health sectors to the education sector. This study pursues to increase the
general understanding of the expanded service
integration and to develop a framework that can
be used in evaluating its nature and depth. The
empirical data of the study comes from a survey targeted to the leaders in the health, social
and education sectors. The focus is on child and
family services. While on the general level the
analysis indicates a deepening integration of
services, the historical boundaries between the
different sectors make the service integration
difficult. The managers from the health and
social sectors hold a more positive view of the
current situation compared to their colleagues
in education, which reflects longer experience of
service integration in these sectors
