Terveyspalvelujen laatu ja palveluluottoidea
Abstrakti
PUBLIC AND PRIVATE HEALTH CARE SERVICES
AND THE IDEA OF THE CREDIBILITY GAP.
The aim of this article is to introduce the idea of
the model of a credibility cap (Vuori 1998 c), which
can be used if one wishes to achieve meaningful
criteria for defining and comparing differences
between quality of public and private services. The
article focus on differences between the service
quality of public and private healthcare sector. In the
frame of credibility gap it is introduced the concept
of public entrepreneruship. It is suggested that by
utilizing public-private partnership and the idea of
public entrepreneuship the credibility gap between
the public and private health care services could be
decreased. Conclusions are drawn in the form of the
list in which the idea of credibility gab is applied in
education and research in order to offer option for
the dynamic clusters of welfare in the future.
