A concept analysis of workplace ostracism
The article describes and analyses the concept of workplace ostracism by using Rodgers´ evolutionary concept analysis. The aim of the study is to clarify, specify and distinguish the concept of workplace ostracism from other similar phenomena and concepts. The research material consists of scientific articles collected through an integrative literature review (n=35) dealing with ostracism from working life and/or the organizational perspective. An analysis of the data revealed four specific characteristics of workplace ostracism: exclusion from social interaction, ignorance and avoidance of eye contact of which are non-verbal. Workplace ostracism can occur either unintentionally or intentionally, may occur only partially within an organization. The consequences of workplace ostracism can be divided into psychological, social and pragmatic consequences. The conceptual definition of workplace ostracism is an important basis for future empirical research that will include a conceptual definition yet to be tested, amplified, and established.
